| 1 | Vision and Strategy | |
| 1.1 | Foreword by the CEO | 4 |
| 1.2 | Important impacts, risks and opportunities | 6 - 8 |
| 2 | Organizational Profile | |
| 2.1 | Name of organization | 91 |
| 2.2 | Primary brands, products and services | 3, 4, 6, 7 |
| 2.3 | Operational structure of the organization | 11 |
| 2.4 | Location of organization’s headquarters | 91 |
| 2.5 | Countries in which operations are located | 11 |
| 2.6 | Ownership structure and legal status | 11 |
| 2.7 | Markets served | 3, 4, 10, 11 |
| 2.8 | Scale of the reporting organization | 10, |
| 2.9 | Significant changes in the organizational and ownership structure | 11, AR 24 |
| 2.10 | Awards in the reporting period | 9, 17, 18, 21, 22, 33, 35, 37, 48, 54, 58, 61, 64, 72, 73 |
| 3 | Report parameters | |
| | Report profile | |
| 3.1 | Reporting period | 2 |
| 3.2 | Date of most recent previous report | 2 |
| 3.3 | Reporting cycle | 2 |
| 3.4 | Contact point for questions regarding the report | 91 |
| | Report scope and boundary | |
| 3.5 | Process for defining report content (including priorities) | 8 |
| 3.6 | Boundary of the report | 3, 10 |
| 3.7 | Limitations on the scope of the report | 3, 10 |
| 3.8 | Basis for reporting on joint ventures, subsidiaries etc | 3, 4, 64 |
| 3.9 | Data measurement techniques and bases of calculations | 34, 40, 50 |
| 3.10 | Explanation of any re-statement of information provided in earlier reports | not relevant |
| 3.11 | Significant changes in the scope, boundary, or measurement methods | not relevant |
| 3.12 | GRI content index—Tabular overview with page numbers | 89, 90 |
| 3.13 | Assurance—external assurance of statements | 86, 87 |
| 4 | Governance, commitments, and engagement Corporate Governance | |
| 4.1 | Corporate Governance, incl. responsibility for sustainability | 8, 9, 81 |
| 4.2 | Independence of Supervisory Board | AR 21 |
| 4.3 | Control body or independent members of the highest governance body | not relevant |
| 4.4 | Shareholder and employee recommendations to the Board | 62, 84 |
| 4.5 | Linkage between Executive Board compensation and sustainability performance | AR 16- 21 |
| 4.6 | Processes to avoid conflicts of interest | 81, CoC |
| 4.7 | Executive Board members’ expertise on sustainability | 12, 13 |
| 4.8 | Mission statement, codes of conduct and corporate values | 8, CoC, 80 - 83 |
| 4.9 | Board and Supervisory Board-level processes for overseeing the organization’s risks and opportunities regarding sustainability | 8, 84 |
| 4.10 | Processes for evaluating Executive Board performance | 54, 55, AR 16- 21 |
| | Commitments to external initiatives | |
| 4.11 | Consideration of the precautionary approach | 6, 18, 44 |
| 4.12 | Participation in external initiatives | 30, 61, 62, 82, 83 |
| 4.13 | Memberships | 17, 30, 64, 83 |
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| | Stakeholder engagement | |
| 4.14 | List of included stakeholder groups | 2 |
| 4.15 | Identification and selection of stakeholders | 2 |
| 4.16 | Stakeholder engagement (type/frequency) | 2, 8 |
| 4.17 | Consideration of stakeholders’ interests | 2, 9 |
| | Management approach and performance indicators |
| | 5 | Economic indicators | |
| Details on management approach | 6 - 8 |
| | Aspect: Economic performance | |
| EC1 | Direct economic value generated and distributed | 10, 76 |
| EC2 | Financial implications of climate change | 30 - 34 |
| EC3 | Organizations’s defined benefits plan obligations | 61 |
| EC4 | Financial assistance received from the government | AR 53- 55 |
| | Aspect: Market presence | |
| EC5 | Ratios of standard entry-level wage compared to local minimum wage | 61 |
| EC6 | Policy, practices and spending on local suppliers | 73 - 75 |
| EC7 | Procedures for local hiring (proportion in management positions) | 74 |
| | Aspect: Indirect economic impacts | |
| EC8 | Infrastructure investments and services provided primarily for public benefit | 46 - 48, 74 |
| EC9 | Type and scope of significant indirect economic impacts | 72 - 75 |
| 6 | Environment | |
| Details on management approach | 30,31, 44, 45 |
| | Aspect: Materials | |
| EN1 | Weight/volume of the materials used | 46, 51 |
| EN2 | Proportion of recycled materials in total material use | 44, 46 |
| | Aspect: Energy | |
| EN3 | Direct energy consumption (by primary energy source) | 40 |
| EN4 | Indirect energy consumption (by primary energy source) | 40 |
| EN5 | Saved energy | 22 - 26, 34 - 39 |
| EN6 | Initiatives to provide products/services with a higher energy efficiency | 14 - 27 |
| EN7 | Initiatives to reduce indirect energy consumption | 38, 39, 41, 47 |
| | Aspect: Water | |
| EN8 | Total water withdrawal (by source) | 50 |
| EN9 | Sources affected by water withdrawal | not relevant |
| EN10 | Percentage of recycled, reused water | 25, 36 |
| | Aspect: Biodiversity | |
| EN11 | Land used in protected and high-biodiversity areas | 45, 50 |
| EN12 | Significant impacts on biodiversity | 43, 45, 50 |
| EN13 | Protected and restored habitats | 46 - 49 |
| EN14 | Management of the impacts on biodiversity | 45 |
| EN15 | Number of affected species on the IUCN Red List and other lists | 50 |
| | Aspect: Emissions, effluents and waste | |
| EN16 | Direct and indirect greenhouse gas emissions | 40 |
| EN17 | Other relevant greenhouse gas emissions | LR 5 |
| EN18 | Initiatives to reduce greenhouse gas emissions | 34, 41 |
| EN19 | Ozone-depleting substances | not relevant |
| EN20 | NO, SO, and other significant air emissions | 46 |
| EN21 | Water discharge by quality and destination | 49, 50 |
| EN22 | Weight of waste by type and disposal method | 44 |
| EN23 | Significant spills (total number and volume) | 50 |
| EN24 | Weight of transported, imported, exported or treated waste | 44 |
| EN25 | Water bodies affected by discharges of water and run-off | 49 |
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